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Charter & Code of Conduct
ALL EMPLOYEES OF THIS ESTABLISHMENT ARE EXPECTED TO UPHOLD THE FOLLOWING PRINCIPLES OF CARE IN RESPECT OF THE RIGHTS OF ALL RESIDENTS IN THE HOME. AS FAR AS IS REASONABLE, EACH RESIDENT SHOULD ALSO BE RESPECTFULL OF THE RIGHTS OF OTHER RESIDENTS.
The Right of Fulfilment
To assist the residents to achieve their full potential capacity, however small, in respect of their physical, intellectual, emotional and social needs.
The Right of Dignity
To preserve the self respect and esteem of residents by:
1. Maintaining status
2. Affording privacy in space, belief and opinion
3. Recognition, and use, where appropriate, of talents
4. The practice of courtesy and respect toward residents at all times
The Right of Autonomy
To maintain a residents right of self determination and freedom of choice, subject to the limitations of group living: the provision of choice, with assistance where necessary, to express wishes and preferences, including external help (i.e. doctor, solicitor etc.)
The Right to Individuality
To respond to the individual needs of each resident to enable him/her to maintain a particular identity in respect of beliefs and opinions and reasonable idiosyncrasies
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The Right to Self Esteem
To recognise the qualities, experiences, talents and previous higher status of each resident, to get to know residents and their visitors, then to use this information to maintain the morale of each individual resident.
The Right to a High Quality of Life
To expect a wide range of normal activities to be available, to enable a resident to exercise reasonable freedom of choice, and to provide opportunities for shopping, visiting etc., to provide facilities for each resident to follow his/her own religious beliefs and to recognise at all times the need for privacy to carry them out
The Right to Freedom of Emotional Expression
To maintain the residents right to have normal opportunities to develop personal relationships within and outside the home
The Right to Take Risks
To allow residents to undertake activities which contain an element of risk, the criteria being the resident’s competence to judge, and the risk to others
The Right to Voice Opinion, Objection and Complaint
To allow residents the time, place and opportunity to voice opinion, objection and complaint, and to consider and resolve such issues in an appropriate manner.
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